The Drive Thrus are operating with their normal business hours. Our Lobbies are available by appointment only. For a list of branches and phone numbers, click here.
At CBBC Bank, our customers are like family. And like you these last few weeks, we’ve been focusing on doing all the things we need to do to keep our families safe and healthy.
While our lobbies are temporarily closed, we also want to remind you that you can do your banking with us anywhere, anytime with BankOnLine and CBBC Bank’s Mobile App. For more information, visit our BankOnLine page. If you need assistance regarding enrollment, call us at (865) 977-5924 or email email@example.com for assistance.
You can also use our ATMs to withdraw money; deposits may be made through our branch night drops.
To stay up to date on bank information via text alerts, text CBBCBANK to 411669 (text and data rates may apply).
As always, our 24/7 FingerTip Banking is available at (865) 977-5999.
We will continue to monitor the situation closely and evaluate any additional resources needed. For further information about COVID-19, please visit cdc.gov.
We appreciate your continued trust in CBBC Bank! You can count on us in times like these – especially if you need personalized attention.
President & CEO
Fraudsters are known to target potential victims during times of uncertainty. We encourage you to monitor your accounts closely and sign up for CardGuardian® text alerts for your debit card. Please safeguard your account information and remember that we will never contact you to ask you for your user ID or password.