Bounce Protection & Standard Overdraft Practices
In addition to standard overdraft practices that come with your account, we also offer "Bounce Protection" to qualified account holders that will cover overdrafts up to the established limit. The general limit is $1,000 for eligible business account types. Additional approval requirements apply for customers under 21 years of age. Under both standard overdraft practices and Bounce Protection, a fee of up to $32 per item may be assessed for paying overdrafts that result in an overdrawn balance. Fees may be imposed for covering items created by check, in-person withdrawal, everyday debit card transactions, ATM withdrawals or other electronic means.
When your account is overdrawn, we reserve the right to require you to pay any overdraft immediately or upon demand. You should make every attempt to bring your account to a positive end-of-day balance as soon as possible, and must do so within 30 calendar days. In doing so, your Bounce Protection will be automatically reinstated. Whether your overdrafts will be paid is discretionary and we reserve the right not to pay. For example, we typically do not pay overdrafts if your account is not in good standing, or you are not making regular deposits, or you have too many overdrafts.
We also offer “Bounce Protection” plans such as a link to a savings account, which may be less expensive than our standard overdraft practices. To learn more, ask us about these plans.
Business Cash Management & ACH Services
Business Cash Management & ACH services provide direct deposits, pre-authorized debits and cash concentration or disbursement to efficiently manage your cash position. We are happy to walk you through the entire process, including training.
Business Express Bill Pay
Once you try this convenient payment service, you will be hooked! With Express Bill Pay, you can pay anyone you would normally pay – your credit card company, your mortgage payment, the phone bill, even your newspaper subscription. There is virtually no one you cannot pay using this method! You don’t have to worry about having envelopes or stamps – all that is taken care of for you for FREE. You schedule when and how much to pay and Express Bill Pay takes care of the rest!
Business Fingertip Banking
Local: (865) 977–5999
Toll Free: (855) 306-4809
It's your connection to CBBC Bank, giving you immediate access to the information you need. With Fingertip Banking, you can easily make account balance inquiries, inquire on account transactions, verify deposits, electronic funds or ATM and check transactions, all by phone! Access Fingertip Banking 24 hours a day 7 days a week.
Business Safe Deposit Boxes
With sizes from 3 x 5 to our largest at 10 x 10, Safe Deposit Boxes are a safe place for valuables. Available to customers and non-customers, you may be surprised at how affordable Safe Deposit Boxes are.
Business Wire Transfer
CBBC Bank offers wire transfer services as a fast, convenient way to move funds between financial institutions.
