More Personal Services


Automatic Loan Payment Services

For your convenience, CBBC Bank can easily and conveniently deduct your monthly loan payment from your CBBC Bank checking account at no charge. Avoid having to remember payment dates and keeping track of coupon books, all while protecting your credit rating.


Bounce Protection & Standard Overdraft Practices 

In addition to standard overdraft practices that come with your account, we also offer "Bounce Protection" to qualified account holders that will cover overdrafts up to the established limit. The general limit for eligible personal checking account types is $500. Additional approval requirements apply for customers under 21 years of age. Under both standard overdraft practices and Bounce Protection, a fee of up to $32 per item may be assessed for paying overdrafts that result in an overdrawn balance. Fees may be imposed for covering items created by check, in-person withdrawal, everyday debit card transactions, ATM withdrawals or other electronic means. 

When your account is overdrawn, we reserve the right to require you to pay any overdraft immediately or upon demand. You should make every attempt to bring your account to a positive end-of-day balance as soon as possible, and must do so within 30 calendar days. In doing so, your Bounce Protection will be automatically reinstated. Whether your overdrafts will be paid is discretionary and we reserve the right not to pay. For example, we typically do not pay overdrafts if your account is not in good standing, or you are not making regular deposits, or you have too many overdrafts.

We also offer “Bounce Protection” plans such as a link to a savings account, which may be less expensive than our standard overdraft practices. To learn more, ask us about these plans.


Fingertip Banking 

Local: (865) 977–5999 
Toll Free: (855) 306-4809

It's your connection to CBBC Bank, giving you immediate access to the information you need. With Fingertip Banking, you can easily make account balance inquiries, inquire on account transactions, verify deposits, electronic funds or ATM and check transactions, all by phone! Access Fingertip Banking 24 hours a day 7 days a week.


Safe Deposit Boxes

With sizes from 3 x 5 to our largest at 10 x 10, Safe Deposit Boxes are a safe place for valuables. Available to customers and non-customers, you may be surprised at how affordable Safe Deposit Boxes are. Please call or visit a local branch to check availability.


Wire Transfer 

CBBC Bank offers wire transfer services as a fast, convenient way to move funds between financial institutions.