Once you receive your BankOnLine ID and PIN, go to our website and click on the Login button at the top of the page to access the BankOnLine system. In addition to BankOnLine, we have added access to the CBBC Bank Credit Card and Office Deposit websites for customers who have these products. BankOnLine will always be the default Login option. The first time you log into your BankOnLine, you will also be prompted to create your security questions.
You can click on the Accounts option of the BankOnLine tab to view all of your CBBC Bank accounts and balances in one location.
Confirm your deposits and see what transactions have cleared your account.
You may also download transactions to your computer or search for specific transactions by inputting identifying criteria.
Schedule funds transfers between accounts and make payments to CBBC Bank loans. Transfers can be either one time or recurring transactions. Pending and past account transfers may also be viewed in this section.
Click on the Options tab to personalize BankOnLine to your specific needs. Under the Personal section, you have several options including: updating your email address, setting up Self Password Reset in case you get locked out, changing your security watermark, your ID, or your PIN.
In the Accounts section, you are able to change the nicknames that have been assigned to your accounts to help you better keep track of your finances.
The Display section allows you to select how you see your accounts, transactions, Bill Pay history, lines of information for downloaded transactions, and confirmations for account transfers. Note: Setting your default display to the "all" setting may cause your CBBC Bank mobile application to not display any of your transaction history; we recommend the last 30 days if you primarily use a mobile device to access your BankOnLine through our mobile apps.
Need help remembering when certain bills are due or want to know when your paycheck has been deposited into your account? The Alerts section can keep you on top of these things and more. Set up alerts by Event (i.e. Direct Deposits and Automatic payments), Balance (let's you know if you go too low), Items (want to know when the rent check came out of the account), or Personal (I need to pay John when I see him next Tuesday). Alerts can be sent to you when you log in, via email, or by text message* (message and data rates may apply).
Mobile Banking: Web Mobile Settings
The latest feature to our BankOnLine is the Mobile Banking tab. This provides a shortcut to the Mobile Settings sub-tab and allows you to set up access to your accounts for viewing in the CBBC Mobile Banking app. You can register your mobile device and provider, elect whether or not to receive text messages, and select which of your accounts you want to see in the mobile app. If you open a new account, once it has been added to your BankOnLine, you will need to stop in here and add it to view in the mobile app.
Mobile Banking: Text Mobile Settings
Once you sign up for text banking, you can check your account balances and the last few transactions without having to log into BankOnLine. On this page, check the boxes that say you want to enable text access to your mobile device and that you have read and agree to the terms and conditions of the service. Next, fill in the mobile number associated with your device and select your wireless carrier. Create a short code for the accounts you want to be able to send and receive texts about. You will be asked to confirm you enrollment and reply 'YES' to the first text message you receive from the service, and that's it! Please keep in mind that if you sign up for the service and your phone number changes, you are responsible for updating that information.