Enroll

Select the eStatements tab from the menu bar. The first time you click on the tab, you will be presented with an enrollment screen. 

Step 1

Click Details to see which accounts and document types you can enroll for eStatements. Remove the check boxes from any documents you wish to keep receiving paper statements for. 

Step 2

Make sure your email address is correct. If one is not listed you must fill one in.

Step 3

You will need to come up with a security phrase. When your eStatements become available, we will send you an email containing your phrase to let you know it's ready. When you see the security phrase in the email, you know it's from CBBC Bank.

Step 4

This step is the key to making sure that you will be able to open and read your eStatements. You must have Adobe® Reader® 6.0 or higher installed on your computer to use the service. Click on the link at the end of the sentence and an Adobe® PDF document will open in a new window. On the document will be a case sensitive verification passcode. This passcode must entered into the box under step 4. 

Step 5

For the final step, please read the terms and conditions, then check the box that acknowledges your agreement. Press the Enroll Now button. You may also click in the lower left corner of the page to see a sample statement. You will immediately see a notice stating that you will receive an email notification from CBBC Bank in an hour or less notifying you that your enrollment was a success.

Statements

The next time you click on the eStatements tab, you will see a tab labeled eStatements/Notices. This is where you will find your account eStatements once they have been generated starting with the statement after you enroll. You have access to 18 months of past account statements. 

We upgraded our Express Bill Pay service on September 18th to make paying bills better, easier, and more convenient than ever, giving you more freedom to enjoy life. This upgrade should not disrupt your service in any way. We are working to make the entire upgrade process as simple and seamless for our customers as possible. 

Want to watch some video tutorals? Watch

Want to click around in the demo? Demo

Pay a person

What it is:

This convenient feature allows you to make person-to-person payments electronically to anyone you choose, such as a landlord, babysitter or relative.

How it works:

Choose the option that’s best for you. 

• Provide the recipient’s email address and a secure password of your choosing. The recipient then logs in to a secure site using that password and provides the required account information. A payment is deposited electronically from your account into their account.
  
• Provide the recipient’s bank routing number and deposit account information, and a payment is sent electronically.
  
• Provide the recipient’s mailing address, and a paper check will be mailed.
  

Why it’s a new level of simplicity:

Sending money electronically is faster, more convenient and more secure than sending a check. And even when a paper check is necessary, Express Bill Pay can save you time. That’s because we mail your check directly to the recipient, which saves you a trip to the post office.

How to get started:

When you add a payee, simply choose to add an individual rather than a company or business.

GiftPay

What it is:

This helpful feature allows you to easily send a gift check or charitable donation from your online bill pay account.

How it works:

• To send a gift check, choose a check design for the occasion and add a personalized message to the recipient.
  
• Donation checks can be sent in memory or in appreciation of someone you wish to honor. You can also send a personalized email message to notify others of your donation.
  
• We send the gift or donation check to the recipient. Funds are withdrawn when the check is cashed.
  

Why it’s a new level of simplicity:

With GiftPay, you don’t have to worry about stamps or trips to the post office. Plus, GiftPay gift checks cost less than most greeting cards but still offer a range of colorful designs to suit the occasion and the option for personalization.

How to get started:

Just add the name and address of the gift check recipient or charity. For donations, you can enter the charity of your choice or simply select from our broad list of popular charities.

Check Imaging

What it is:

This handy feature allows you to see up to 18 months of cleared checks.

How it works:

Within the details of a check payment is a link to view the image of that cleared check. Seeing the image of the check lets you quickly verify signatures and other important aspects of your payment.

Why it’s a new level of simplicity:

Check Imaging is a convenient way to monitor account activity right from your online bill pay account. It can help you ensure accurate and secure transactions.

How to get started:

From your payment history, select “View” to see payment details. From there, simply click on the “View cleared check” link. An image of the cleared check, front and back, appears on screen.