A Message from your Bankers


Dear customers,

Effective Thursday, July 23rd, all Drive Thrus remain open with normal operating hours. All Lobbies are temporarily closed. Please contact your nearest branch to schedule an appointment with your banker to access your Safe Deposit Box, speak about a loan, or your general banking needs. 

Before entering our lobbies, we request that you be symptom free. Mask is required upon entry. A mask will be provided if you do not have one.

If you don't feel comfortable entering the lobbies, we suggest continued use of our drive-thrus, ATMs, and BankOnLine platforms to conduct banking transactions. 

We appreciate your continued patience, and we look forward to seeing you soon.

 Mike Baker
President & CEO


You may still use the drive-thru for most of your banking needs: 

  • Deposits
  • Check cashing
  • Cash advance
  • Cashier's check
  • Loan payments
  • Wire transfer
You can also use our ATMs to withdraw money.
 
Drive thru already closed? Deposits may be made through our branch night drops.
 
More information about COVID-19 is found on the CDC website.
 
To stay up to date on bank information via text alerts, text CBBCBANK to 411669 (text and data rates may apply).

Scammers often use times of crisis to victimize people. Below are seven popular scams that are being used during this particular time. 

Supply Scams 

Scammers are creating fake shops, websites, social media accounts, and email addresses to sell medical supplies currently in high demand. When consumers attempt to purchase supplies through these channels, fraudsters pocket the money and never provide the promised supplies.

Treatment Scams

Scammers are offering to sell fake cures, vaccines, and advice on unproven treatments for COVID-19.

Pay Upfront to get Financial Relief 

Several economic relief plans have been instituted by the government including waived student loan interest, stopped collection of student loan debt, and allowing borrowers to pause student loan payments for 60 days.  Scammers are tricking consumers into believing they must first pay a fee to receive financial support.

Fake Charities

Scammers are “soliciting donations” for individuals, groups and areas affected by COVID-19 that are not connected with a real charity.

Fake Stimulus Checks or Deposit Information

Scammers are sending out fake checks to individuals telling them they overpaid but to cash the check and send the “overpayment” to the “government” or they will be penalized on their taxes. In addition, scammers are calling individuals pretending to be the Treasury Department or IRS and asking for account information. The government will never contact you by phone to collect your account information.

Phishing Scams

Scammers posing as national or global health authorities (CDC or WHO) and other reputable organizations (Mayo Clinic) are sending phishing emails designed to trick recipients into downloading malware via malicious attachments or links to gain your personal information.

Investment Scams

Scammers are offering online promotions on various platforms claiming that the products and services of companies can prevent, detect, or cure COVID-19 and that the stock of these companies will dramatically increase in value as a result. These promotions are often styled as “research reports” that make predictions of a specific “target price” or relate to micro-cap stock or low-priced stocks issued by the smallest of companies with limited public information.

Our eBanking products and services make it easy to bank anywhere at anytime. 

 
BankOnLine and Mobile
  • Check balances
  • Pay people or companies through Bill Pay
  • Transfer funds to or from savings to checking, make a payment, or draw on your home equity line of credit
  • View and search transactions
  • Access account alerts
  • View your electronic statements
  • Make deposits through the mobile app*
  • Call (865) 977-5924 or email eBanking@cbbcbank.com for inquiries.
  • Existing customers can enroll in BankOnLine from home.
   
 
 
Business BankOnLine
  • Originate ACH files
  • Positive Pay
  • Online Wires
  • Designate authority to your employees. 
  • Contact your banker for enrollment. 
Telephone Banking
24/7 FingerTip Banking is available at (865) 977-5999.
  • Check balances
  • Account History
  • Transfer funds or make a payment
  • Stop payment inquiry
  • Activate a debit card
  • Merchant check verification
  • Change your FingerTip PIN
 
*Carrier provider fees may apply.